Cancellation Policy

1. Subscription Cancellation

You may cancel your SaaS subscription at any time through your account billing dashboard. Upon cancellation, your access to the service will remain active until the end of your current paid billing period. We do not provide prorated refunds for mid-cycle cancellations.

2. Service Cancellation and Project Termination

For custom development, consulting, and enterprise services, either party may terminate the project according to the notice period specified in the signed Master Services Agreement (MSA) or Statement of Work (SOW). Typically, a 30-day written notice is required.

3. Payment Obligations

Upon cancellation or termination of custom services, the client is obligated to pay for all work completed and resources utilized up to the effective date of termination. Any unpaid milestones or outstanding invoices become immediately due upon cancellation.

4. Data Retrieval

Following the cancellation of a SaaS subscription or termination of a project, you will be granted a reasonable grace period (usually 30 days) to export or retrieve your data. After this period, Darion Group reserves the right to securely delete your data from our systems in accordance with our Privacy Policy.

5. Contact Us

To submit a cancellation notice or for assistance with cancelling a subscription, please contact us at:

hello@darion.in